ticket
Vars | |
adminwho_data | List of adminwho data |
---|---|
client_ckey | ckey of the client who opened the ticket. |
first_raw_response | The first raw response. Used for ticket conversions |
ingame_time_opened | Ingame time the ticket was opened |
lastResponseTime | When the staff last responded. |
lastStaffResponse | Last staff member who responded. |
locationSent | The location the player was when they sent the ticket. |
mobControlled | The mob the player was controlling when they sent the ticket. |
real_time_opened | Real time the ticket was opened. |
staffAssigned | Staff member who has assigned themselves to this ticket. |
staff_ckey | Staff member ckey who took it |
staff_take_time | The time the staff member took the ticket |
ticketCooldown | Cooldown before allowing the user to open another ticket. |
ticketNum | Ticket number. |
ticketState | State of the ticket, open, closed, resolved etc. |
ticket_converted | Has the ticket been converted to another type? (Mhelp to Ahelp, etc.) |
ticket_responses | Content of the staff help. |
timeUntilStale | When the ticket goes stale. |
title | The initial message from the user. |
Var Details
adminwho_data
List of adminwho data
client_ckey
ckey of the client who opened the ticket.
first_raw_response
The first raw response. Used for ticket conversions
ingame_time_opened
Ingame time the ticket was opened
lastResponseTime
When the staff last responded.
lastStaffResponse
Last staff member who responded.
locationSent
The location the player was when they sent the ticket.
mobControlled
The mob the player was controlling when they sent the ticket.
real_time_opened
Real time the ticket was opened.
staffAssigned
Staff member who has assigned themselves to this ticket.
staff_ckey
Staff member ckey who took it
staff_take_time
The time the staff member took the ticket
ticketCooldown
Cooldown before allowing the user to open another ticket.
ticketNum
Ticket number.
ticketState
State of the ticket, open, closed, resolved etc.
ticket_converted
Has the ticket been converted to another type? (Mhelp to Ahelp, etc.)
ticket_responses
Content of the staff help.
timeUntilStale
When the ticket goes stale.
title
The initial message from the user.