|client_ckey||ckey of the client who opened the ticket.|
|content||Content of the staff help.|
|lastResponseTime||When the staff last responded.|
|lastStaffResponse||Last staff member who responded.|
|locationSent||The location the player was when they sent the ticket.|
|mobControlled||The mob the player was controlling when they sent the ticket.|
|raw_title||The title without URLs added.|
|staffAssigned||Staff member who has assigned themselves to this ticket.|
|ticketCooldown||Cooldown before allowing the user to open another ticket.|
|ticketState||State of the ticket, open, closed, resolved etc.|
|ticket_converted||Has the ticket been converted to another type? (Mhelp to Ahelp, etc.)|
|timeOpened||Time the ticket was opened.|
|timeUntilStale||When the ticket goes stale.|
|title||The initial message with links.|
ckey of the client who opened the ticket.
Content of the staff help.
When the staff last responded.
Last staff member who responded.
The location the player was when they sent the ticket.
The mob the player was controlling when they sent the ticket.
The title without URLs added.
Staff member who has assigned themselves to this ticket.
Cooldown before allowing the user to open another ticket.
State of the ticket, open, closed, resolved etc.
Has the ticket been converted to another type? (Mhelp to Ahelp, etc.)
Time the ticket was opened.
When the ticket goes stale.
The initial message with links.